Islands Motor Assistance

Islands Motor Assistance

Assistance when you need it

At islands we understand the needs of islanders and in particular that trips off island can be to either the UK or Europe for short breaks, holidays or other trips. So we have arranged islands motor assistance as part of our Car, Motorcycle, Commercial Vehicle and Collectors Vehicle motor policies to provide breakdown assistance for our customers who are going off-island, while also providing cover closer to or at home.

Vehicles Cover

Vehicles insured under islands Car, Motorcycle, Commercial Vehicle and Collectors Vehicle policies, subject to being within the size and weight limits, together with any caravan or trailer attached to the vehicle at the time of the breakdown. The vehicle, excluding any caravan or trailer, must not weigh more than 3.5 tonnes gross vehicle mass or be over 5.5 metres (18 feet) in length, or over 2.3 metres (7 feet 6 inches) wide. Any caravan or trailer attached to the vehicle must not exceed 7.6 metres (25 feet) in length. Up to a maximum of six breakdowns are covered in any one policy year. Please refer to your policy section wording for full details of the cover, terms, conditions and exclusions - a copy is available to download here

In the Channel Islands

  • 24 hour helpline service
  • Emergency roadside repairs and home breakdown
  • Vehicle recovery
  • Getting you to your destination
  • Emergency message service

In the United Kingdom and Europe

  • 24 hour helpline service
  • Emergency roadside repairs and home breakdown
  • Vehicle recovery
  • Getting you to your destination
  • Emergency message service


In the event of a breakdown, call* the islands motor assistant helpline on

For Jersey Policyholders
0800 197 1013
from the UK or Channel Islands
+44 117 934 2177 from the rest of Europe

For Guernsey or Alderney Policyholders
0800 197 1015 from the UK or Channel Islands
+44 117 934 2177 from the rest of Europe

*Please ensure that when calling from a mobile you have enough credit and service to also receive incoming calls, and note that calls may be recorded for legal, training and monitoring purposes.