Personal Insurance Claims

Claims

Personal Property & Travel Claims

If you are unlucky and the worst happens, please tell us about it immediately.

Even if you’re not making a claim for damage to your own possessions or other expenses, you may find yourself facing a claim from another person involved. We will give you help and advice and deal with any claims made against you.

Many of our policies provide a 24 hour Helpline and legal expenses insurance, the details of which will be shown in the policy or schedule.

Our Personal Claims Guide explains what to do in the most frequently occurring claims, deals with sensible steps you need to take and it tells you what we can do to help. 

Your policy document will explain precisely what is and is not covered, copies of many of our policy wordings are available online.

Please read your policy and schedule in detail before making a claim.