Renew your policy
Thank you for choosing Islands for another year! You will receive your renewal documents by post in good time before your current policy is due to expire.
Once you receive these documents you can use our online payments portal to pay your renewal premium. All you need is your remittance advise to hand, this is in your renewal pack.
If you would like to make any changes to your policy before you renew, please contact us.
Manage Your Policy
Need to make a change to your policy, like changing your address or adding another person?
Lost Policy Documents
Can’t find your existing policy documents? Don’t worry, we’ve got you covered!
Your policy documents will have been included in your insurance package but if you’ve misplaced them, don’t worry! You can request your replacement policy documents here using our easy online form.
Protecting you on the water
At Islands, our goal is to give you peace of mind while your craft is on the water. This is why we include a number of key features as standard in our marine policies.
- Marina benefits
- Protected No Claims Bonus
- Third-party and passenger protection
- Personal accident cover
- Legal expenses cover
- 24-hour helpline
Making a claim
If you there has been an incident which may result in a claim, please tell us about it immediately.
24-hour claims helpline
Within the UK: 0345 604 7012
Outside of the UK: +44 29 2055 8659
Your policy document will explain precisely what is and is not covered. Please read your policy and insurance schedule in detail before making a claim.
Have a question about your insurance policy?
We may have the answer already. See answers to our most frequently asked questions below.
Do you do Excess insurance?
We do not have any insurers available to us covering Excess insurance at this time
Can I pay by Direct Debit?
We do have Direct Debit facilities. To find out if you are able to pay for your policy by Direct Debit please call one of our Brokers on 01534 835383 (JSY) or 01481 710731 (GSY) or 01481 824100 (ALD), 9am till 5pm Monday to Friday.
What are your opening hours?
Jersey & Guernsey – 9:00 till 17:00 Monday to Friday.
Alderney – 8:30 till 16:30 Monday to Friday
Can’t find what you’re looking for?
Have you tried using our handy search function at the top of the page? If you’re still having difficulty finding the answer that you need then please don’t hesitate to contact us.
Our offices are open Monday – Friday, 9am – 5pm and our team will be happy to assist with your query.