About Us

Providing islanders with expert insurance advice for over 40 years

Your local insurance provider

Our locally based team is dedicated to providing specialist, personal service, to give you peace of mind with insurance cover for the things that matter.

As one of the Channel Islands leading insurance broking organisations we serve a wide range of corporate businesses, including professional practices, financial institutions, and local companies as well as islanders. Our association with NFU Mutual in the UK offers access to a nationwide network of offices and experience.

Our values & priorities

Vision

Be the Insurance Broker customers and staff recommend.

Mission

We will deliver peace of mind to the Channel Island communities through a powerful combination of superior customer experience, technological excellence and bespoke insurance solutions.

Customer Promise

We promise to provide our customers with the insurance cover they need, at a fair price and with a trusted first class service. We will excel in customer experience by providing an excellent local personal service from point of sale, through to renewal and claims handling.

The history of Islands

The Islands Insurance Group was established in 1978 to provide professional insurance underwriting and broking of the highest standards. Since then we have grown consistently, partly through client recommendation and professional introduction and partly by planned acquisitions, but have never lost sight of our guiding principles.

The Group was acquired by the National Farmers Union Mutual Insurance Society Limited (NFU Mutual) in 1987 which gave extra momentum to its success & growth. The Group trading companies are M J Touzel (Insurance Brokers) Limited in Jersey (which started trading in the 1960’s) and The Islands’ Insurance Brokers Limited in Guernsey & Alderney (commenced 1978). The Group now employs over 120 staff and operates from offices in Jersey, Guernsey & Alderney.

Today’s continually changing environment has placed increased demands on businesses and individuals alike. As a consequence, professional advice has never been so important. The group re-branded as islands in 2016 to highlight its emphasis on providing local service tailored for its customers in the Channel Islands.

Why choose Islands?

Our locally-based team is dedicated to providing specialist, personal service, to give you peace of mind with insurance cover for the things that matter.

Established and Experienced

An experienced market-leading team, delivering specialist advice and expertise for over 40 years.

Communication that works for you

Pop into our office, speak to us on the phone, send an email, or browse through our website.

Flexible policies, offering quality protection

We have bespoke Channel Island products designed and rated with this in mind that can be individually tailored for your needs.

Investing in our Community

We are proud to support the local community through several sponsorships and partnerships. Helping to protect our rich heritage and take care of our beautiful islands.

Local Claims Team

Friendly, experienced local claims team giving guidance and help when it matters most.

Multi-policy discount

Available if you have more than one policy with us.

Request a callback

Due to recent events, we are currently experiencing a very high volume of calls in the claims department. For more information, please visit our Storm Support Hub.

Need help? Get in touch!

Our friendly team is ready to help with any questions or support you need. You can contact us at any of our local offices:

Alderney Office
Open: Monday - Friday 08:30-16:30 T: (01481) 824 100
Guernsey Office
Open: Monday - Friday 09:00-17:00 T: (01481) 710 731
Jersey Office
Open: Monday - Friday 09:00-17:00 T: (01534) 835 383

Our expert advisors are here during office hours to chat about what you need and find the best solutions for you. If it's outside these hours, just leave us a message. We'll get back to you as soon as we can.

Please select your location

To provide you with a tailored travel policy, please select your island below to be taken to the appropriate quote form.

Jersey
Guernsey / Alderney