We are currently experiencing an unprecedented volume of calls into our claims teams, we are working hard to maintain our service levels at this difficult time but would appreciate your patience if we cannot respond to you as quickly as you would normally expect.
How to contact us
Your local Islands office
Online resources for existing customers
We know your time is valuable, so we’ve updated our website to help you save time. Need to make a change to your policy or request duplicate documents? Save time and do it online, with one of our easy online forms.
Need to make a claim?
If an incident occurs which may give rise to a claim, please report the incident to us as soon as you can.
Please review your policy documents and insurance schedule in detail before making a claim as these include more detail on exactly what is covered and how we can help.
View our policy documents here.
Have a question about your insurance policy?
We may have the answer already. See answers to our most frequently asked questions below.