Renew your policy
Thank you for choosing Islands for another year! You will receive your renewal documents by post in good time before your current policy is due to expire.
Once you receive these documents you can use our online payments portal to pay your renewal premium. All you need is your remittance advice to hand, this is in your renewal pack.
If you would like to make any changes to your policy before you renew, please contact us.
Manage Your Policy
Need to make a change to your policy, like changing your address or adding another person?
Lost Policy Documents
Can’t find your existing policy documents? Don’t worry, we’ve got you covered!
Your policy documents will have been included in your insurance package but if you’ve misplaced them, you’re in luck! All of our policy documents are readily available online.
Please request replacement documents here.
Protecting your home and contents
At Islands, our goal is to help you protect the things that matter. This is why we include a number of key features as standard in our home policies.
- Accidental damage cover
- Flexible contents cover
- Rent & accommodation costs
- Legal expenses cover
- 24-hour helpline
Making a claim
If you there has been an incident which may result in a claim, please tell us about it immediately.
24-hour claims helpline
Your policy document will explain precisely what is and is not covered. Please read your policy and insurance schedule in detail before making a claim.
Have a question about your insurance policy?
We may have the answer already. See answers to our most frequently asked questions below.
Can’t find what you’re looking for?
Have you tried using our handy search function at the top of the page? If you’re still having difficulty finding the answer that you need then please don’t hesitate to contact us.
Our offices are open Monday – Friday, 9am – 5pm and our team will be happy to assist with your query.