Renew your policy
Thank you for choosing Islands for another year! You will receive your renewal documents by post in good time before your current policy is due to expire.
Once you receive these documents you can use our online payments portal to pay your renewal premium. All you need is your remittance advise to hand, this is in your renewal pack.
If you would like to make any changes to your policy before you renew, please contact us.
Policy Changes & Document Requests
Need to make a change to your policy, upload documents or request duplicate documents? Save time and do it online, with one of our easy online forms.
Change of address
Change of name
Green Card request for driving in Europe
Upload Your Driving Licence
Additional Drivers Form
Lost certificate or windscreen disc
Request a duplicate policy schedule or documents
Request proof of No Claims Bonus
Update Your Direct Debit Bank Details
Upload Your Documents
Breakdown Cover and Home Start
At islands, our goal is to keep you motoring safely, both at home and abroad. This is why we include breakdown cover and home start as standard in all of our motor policies so you’re always covered in the Channel Islands, the UK or Europe.
In the event of a breakdown, call the islands motor assistance helpline using these numbers.
Please ensure that when calling from a mobile you have enough credit and service to also receive incoming calls, and note that calls may be recorded for legal, training and monitoring purposes.
What’s included?
- 24-hour helpline service
- Home start
- Emergency roadside repairs
- Vehicle Recovery
- Getting you to your destination
- Emergency message service
For Jersey Policyholders
0800 197 1013 from the UK or Channel Islands
+44 117 934 2177 from the rest of Europe
For Guernsey and Alderney Policyholders
0800 197 1015 from the UK or Channel Islands
+44 117 934 2177 from the rest of Europe
Approved Repairer Service
Is your vehicle in need of repairs?
As an Islands Insurance customer you have access to the free benefits of our approved repairer service.
Select your island below to find a list of approved repairers in your area.
The benefits
- There’s no need for you to obtain repair quotes
- Repairs will be completed as soon as possible
- Complimentary loan car
- Your car will be collected and returned to you, cleaned inside and out
- Repairs are guaranteed for 3 years
- Jersey
- Guernsey
- Alderney
Cunningham Car Centre
Total Service Station
La Route des Quennevais
St Brelade
Jersey
JE3 8FP
01534 745824
TrustFord Jersey
La Rue des Pres Trading Estate
St Saviour
Jersey
JE2 8UR
01534 636633
Martin Fernando Limited
La Rue de Pres Trading Estate
St Saviour
Jersey
JE2 7QS
01534 507873 or
01534 633150 or
01534 873910
Seaton Garage (Auto Glass Specialist)
Hansford Ln
First Tower
JE2 3JL
Jersey
01534 860888
Note: Our glass specialists are not part of our approved repairer network. But don’t worry, they’re trusted partners who do a great job with windscreen and window repairs.
Arc Southside
South Side
Guernsey
GY2 4QL
01481 249318
TrustFord Guernsey
Bulwer Avenue
St Sampsons
Guernsey
GY2 4LG
01481 247072
Kenny Brouard Autobody Shop
Marion Place
Port Grat
Guernsey
GY2 4TD
01481 256939
La Villette Garage (Auto Glass Specialist)
Rue de la Villette
Guernsey
GY4 6QD
01481 237577
Note: Our glass specialists are not part of our approved repairer network. But don’t worry, they’re trusted partners who do a great job with windscreen and window repairs.
Please contact us for details.
Making a Claim
If something happens and you need to make a claim, just let us know right away. But before you do, take a moment to check your policy documents to see what’s covered.
FAQ’s
Have a question about your insurance policy?
We may have the answer already. See answers to our most frequently asked questions below.
Can I add a driver to my policy?
Yes, you can add a driver to your policy, but each request must be assessed by a broker.
To add a driver, visit https://www.islands.insure/contact-us/ to get in touch.
Can I add additional cars to my policy?
It depends on your insurer and policy type. If you need additional cars covered, please contact us to discuss your options. Visit https://www.islands.insure/contact-us/ to get in touch.
I am going off island for a while. Can I have my renewal early?
Some insurers can offer renewal terms up to 60 days early. Contact us, and we’ll do our best to arrange your renewal as soon as possible. Visit https://www.islands.insure/contact-us/ to get in touch,
Can’t find what you’re looking for?
Have you tried using our handy search function at the top of the page? If you’re still having difficulty finding the answer that you need then please don’t hesitate to contact us.
Our offices are open Monday – Friday, 9am – 5pm and our team will be happy to assist with your query.